Start with the survey, not the sales call.

One business day — a call, not an email

Marcus in Chicago or Ana in Lisboa, fifteen minutes. We are working out whether the building, the scope and your budget are in the same conversation. If they are not, that is the call where we say so.

Within two weeks — the survey day

Two people, one full day. We measure the whole floor, open plaster where we have to and agree it with you first, photograph every defect and test the circuits. Nothing is guessed and nothing is left for later.

Five working days later — three documents

A measured drawing, a photographed defect list and a priced scope with the exclusions named. They arrive as one PDF and they are yours: take them to another contractor if you want a second price against the same information.

Then nothing, until you say so

There is no second call from us. The scope holds for six months; the Príncipe Real owners came back after eight and it re-priced within 4%. If you build with us, the $2,400 comes off the first invoice.